Frequently Asked Questions

Got a question? I'm here to answer! If you don't see your question here, 
feel free to get in touch through the Contact Page.

 Cleaning & Care

How do I care for my resin piece?

Treat resin as you would glass, use a mild soap or glass cleaner and polish with a soft cloth.
The tray bases are wood with various finishes. Simply wipe down with a damp cloth and dry. If necessary a mild soap can be used but be sure to dry it right away.
The charcuterie board wood can be maintained as you would other cutting boards, simply apply a light coat of food-grade mineral oil or beeswax occasionally to keep them from drying out.
Never put your resin piece in the dishwasher as this will damage it.

IS RESIN A DURABLE FINISH?

Yes, resin is quite durable, but not indestructible. Keep abrasive or sharp objects away from the resin as well as hot items such as coffee cups which may damage the finish. With a little care, you will be able to enjoy your piece for a long time.

Is resin food-safe?

Generally, food should not be put directly on resin. However, I do use a brand of food-safe resin for some pieces and indicate it with a heart-shaped stamp on the back of the piece. If you are ordering a custom piece, feel free to discuss the benefits of the various resins with me.

ANYTHING QUIRKY I SHOULD KNOW ABOUT RESIN?

Yes, if you are packing your piece for transportation, never put bubble wrap in contact with the resin as it will damage the finish. Also, I use high quality UV protected resin. But over time all resin will yellow, to delay this keep it away from direct sunlight.

Anything else I should know?

Each piece is handmade and may contain some imperfections, this is what makes each piece unique! The colors may appear slightly different than what is viewed on your computer screen. While I do my best to upload an accurate image of each piece be aware that your computer may display an item with a slight variation in color from the actual piece.

Shipping & Returns

SHIPPING

In stock items are shipped out within 3-5 days. I will send you tracking information but cannot be responsible for delays that may occur due to the carrier. I will communicate what the timetable is for custom orders so that you can plan on when to expect your order. If you have any questions, please don't hesitate to contact me.

RETURNS

No refunds or exchanges are offered on items unless an item is damaged in shipping. That being said, I want you to be happy with your purchase and strive to create quality items. Please contact me if you have an issue.
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